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Jacobe Veterinary Clinic: Avoid At All Costs!

If you want a vet who will be condescending, negative and rude, Jacobe Veterinary Clinic in Marcelo Green Village is the place for you.

I brought my dog "P" to the clinic for his regular grooming. Now my dog, like most Shih Tzus, has a skin infection which causes flaking. Our regular vet at Animal House already prescribed medication for him, which I administer regularly. Sometimes this flaking causes itchiness, and my dog chews on his own fur, resulting in a few tangles in parts. So all I needed from the folks at Jacobe was for them to cut my dog's hair in a puppy cut and remove the tangles.

But when I got there and was just starting to explain the situation, the vet in residence (RON DELATADO) immediately cut me off and said that my dog's fur was tangled all over, he must be shaved completely, and that a puppy cut was simply impossible. I said that only the "hot spots" had tangles and if they could just try a puppy cut since they had done it for my dog two times previously, thank you. But the "vet" continued to insist that no, it was impossible.

Delatado: "Hindi talaga pwede. Buhol buhol na kasi e".
Me: "Are you saying that every inch of him is tangled, when we can both clearly see that it is not true? Is that your solution to everything? Just shave him bald?"
Delatado: (in a patronizing tone) "Ma'am, ako po ang doctor dito, at oo, yan ang sinasabi ko. DAPAT KASI ARAW ARAW SINUSUKLAYAN YAN E."
Me: "EXCUSE ME. DON'T YOU DARE TELL ME THAT I AM NOT DOING EVERYTHING FOR MY PET BECAUSE I AM, AND EXCUSE ME, I DO COMB MY PET'S HAIR EVERY DAY, BUT LIKE I HAVE BEEN TRYING TO TELL YOU, HE TRIES TO CHEW IT OFF!"

And yes, I was already talking to him in English while he still kept speaking in Tagalog because when I get really angry, I revert to English with a strong American accent. And a sassy finger wag.

Then he proceeded to lift my dog by his front paws to look at his stomach! My dog is always stressed out whenever I bring him to the groomer's or vet anyway, so coupled with this treatment he was unable to control himself and peed, right on the vet's scrubs. How did the vet respond? He got mad, said "Tsss!" in a peevish way, and just let go of "P". Whenever this happened at other groomers or clinics, nobody reacted because they understood that animals really do get stressed and do all sorts of stuff. But this supposed "vet" at Jacobe actually got mad!

No vet - and I have gotten to know a lot over the years of being a pet owner - has ever been so condescending to me, ever. No one has ever shamed me for not taking enough care of my pet. Hello. The fact that I bring him regularly for treatments should be enough indication that this is no mere street animal! And vets are supposed to be more compassionate, because what else would compel you to choose a career caring for creatures who can't thank you personally or pay you back?

The only reason I brought my dog to Jacobe was because of convenience - it's just a 10-minute drive from our house, and we don't even have to use the service road.  But after this treatment, convenience is no longer a factor. I will never again subject myself to the behavior of this rude and stupid douchebag.

The Doctor is IN...SUFFERABLE.